Terms of service

TERMS OF SERVICE

Last Updated: June 22, 2026

AGREEMENT TO TERMS

Welcome to sh:cvrd ("sh:cvrd," "Company," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, promotions, communications, and all related offerings (collectively, the "Services").

By accessing, browsing, purchasing from, or otherwise using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of the Services immediately.

1. ELIGIBILITY

By using the Services, you represent and warrant that:

  • You are at least 18 years of age.

  • You possess the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate and complete.

  • Your use of the Services complies with all applicable laws.

2. PRODUCTS AND SERVICES

sh:cvrd offers personal care, beauty, skincare, haircare, wellness, and cosmetic products.

All product descriptions, images, packaging, ingredient lists, pricing, promotions, availability, and specifications are subject to change at any time without notice.

We reserve the right to discontinue any product or service at any time.

3. PRODUCT REPRESENTATION

We make reasonable efforts to display products accurately.

However:

  • Actual product colors may vary due to screen settings.

  • Packaging may differ from website images.

  • Product appearance may vary slightly between batches.

Such variations shall not constitute defects.

4. HEALTH, WELLNESS, AND COSMETIC DISCLAIMER

Products sold by sh:cvrd are cosmetic, beauty, personal care, and wellness products.

Unless expressly stated otherwise, no statements made by sh:cvrd are intended to:

  • Diagnose any disease

  • Treat any disease

  • Cure any disease

  • Prevent any disease

  • Replace professional medical advice

Customers should consult qualified healthcare professionals regarding medical concerns.

5. INDIVIDUAL RESULTS DISCLAIMER

Individual results vary.

sh:cvrd makes no guarantee regarding:

  • Product effectiveness

  • Cosmetic outcomes

  • Beauty improvements

  • Wellness outcomes

  • Personal results

Results may vary depending on age, genetics, skin type, hair type, lifestyle, environmental conditions, consistency of use, and other factors beyond our control.

6. ALLERGY AND PATCH TEST DISCLAIMER

Customers are strongly encouraged to perform a patch test before using any product.

sh:cvrd shall not be liable for reactions arising from:

  • Individual sensitivities

  • Allergies

  • Pre-existing conditions

  • Misuse of products

  • Failure to follow usage instructions

Users assume full responsibility for determining product suitability.

7. ORDERS

All orders are subject to:

  • Product availability

  • Verification

  • Acceptance by sh:cvrd

We reserve the right to:

  • Refuse any order

  • Cancel any order

  • Limit quantities

  • Request additional verification

At our sole discretion and without prior notice.

8. PRICING

All prices displayed on the website are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel orders containing pricing inaccuracies

  • Modify promotional offers

Even after an order has been submitted.

9. PAYMENTS

By placing an order, you represent that:

  • You are authorized to use the payment method provided.

  • Payment information supplied is accurate.

  • Transactions are lawful.

We reserve the right to refuse or cancel transactions that appear suspicious or fraudulent.

10. SHIPPING

Shipping, delivery timelines, and logistics are governed by our Shipping Policy.

Delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

11. RETURNS AND REFUNDS

Returns, replacements, exchanges, and refunds are governed by our Refund Policy.

Approval of any refund or replacement remains subject to our review and applicable policies.

12. PROMOTIONS AND DISCOUNTS

Promotional offers may be modified, suspended, or terminated at any time.

sh:cvrd reserves the right to cancel orders where promotional codes, discounts, loyalty rewards, referral programs, or offers have been abused or used improperly.

13. PROHIBITED CONDUCT

Users shall not:

  • Engage in fraudulent activity

  • Misrepresent identity

  • Abuse promotions

  • Interfere with website functionality

  • Upload malicious code

  • Attempt unauthorized access

  • Violate applicable laws

Violation may result in account termination, order cancellation, legal action, or reporting to authorities.

14. INTELLECTUAL PROPERTY

All content appearing on the Services including:

  • Logos

  • Product names

  • Brand assets

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Designs

  • Trademarks

  • Website content

are the exclusive property of sh:cvrd or its licensors.

Unauthorized use, reproduction, distribution, or modification is strictly prohibited.

15. USER-GENERATED CONTENT

By submitting reviews, testimonials, photographs, videos, comments, or feedback to sh:cvrd, you grant us a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, modify, adapt, and distribute such content for marketing, advertising, commercial, and business purposes.

No compensation shall be owed unless otherwise required by law.

16. FRAUD PREVENTION

sh:cvrd reserves the right to investigate any activity believed to involve:

  • Fraud

  • Chargeback abuse

  • Promotional abuse

  • Identity theft

  • Unauthorized transactions

We may cooperate with banks, payment processors, regulators, and law enforcement authorities.

17. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS, SERVICES, WEBSITE CONTENT, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

SH:CVRD DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

SH:CVRD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE USE OF THE SERVICES OR PRODUCTS.

IN NO EVENT SHALL SH:CVRD'S TOTAL LIABILITY EXCEED THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE RELEVANT PRODUCT GIVING RISE TO THE CLAIM.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless sh:cvrd, its owners, directors, employees, affiliates, suppliers, contractors, successors, and assigns from and against any claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable legal fees, arising out of:

  • Your violation of these Terms;

  • Your misuse of the Services;

  • Your violation of applicable laws;

  • Your infringement of third-party rights.

20. TERMINATION

We reserve the right to suspend, restrict, or terminate access to the Services at any time, with or without notice, for any reason.

21. FORCE MAJEURE

sh:cvrd shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Epidemics

  • Government actions

  • Labor disputes

  • Internet outages

  • Transportation disruptions

22. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.

23. JURISDICTION

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.

24. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Continued use of the Services following publication of revised Terms constitutes acceptance of the updated Terms.

25. CONTACT INFORMATION

sh:cvrd

Customer Support Department

Email: support@shcvrd.com

Surat, Gujarat, India